Lenscrafters

There are some defects that make people feel uncomfortable. Blindness has been quite a problem until glasses were founded. For some time people were ashamed to wear glasses and then contact lenses were introduced. But today even people with perfect sight wear glasses because they make them look smart, elegant and austere.

LensCrafters. The first store was opened in 1983. Lenscrafters is headquartered in Mason, OH. LensCrafters was the first optical retailing company which could provide its clients with the necessary product in about an hour. At the stores people can find all the most famous and fashionable brands like Versace, Vogue, Prada, Chanel, Bulgari, and Dolce & Gabbana. There are more than 890 stores throughout the United States, Canada and Puerto Rico. Among the products offered by the company areWomen’s Frames, Women’s Sunglasses, Men’s Frames, Men’s Sunglasses, Kids’ Frames, Lenses, Contact Lenses, Safety Glasses. Lenscrafters also offers so called plano lenses. These are lenses which you can buy without prescription. As well there are hip tints and scratch resistant and anti-reflective coatings. If a person needs a prescription for lenses he\she does not have to bring a prescription from a doctor for customers’ convenience there is a doctor not far away from each LensCrafters location.

Customers claim. Although Lenscrafters has such a great ‘resume’ its clients tend to argue. They say that in some stores the customer care is extremely poor, the lenses are scratched and it takes too long (from several weeks) until they bring you another pair of glasses. In most cases the defects are not recognized to be manufacturer’s fault. And if they do accept the rejects it takes too long to get them fixed. When you go to their doctor for consultation you have to stay in terrible lines although you have checked the schedule in advance. The design and the price are corresponding but not the quality and service. Maybe these are only claims of people who can not afford such expensive optical goods every day and they want to pay the saved money for something worth. But still it should be taken into consideration.

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