Expedia
February 2nd, 2008 at 6:45 pm (Internet, Travel)
At the present time some people became traveling-addicted. They cannot stay at the same place for a long time and always need some new impressions and experiences. And this fact is very easy to explain: today traveling has become as available as it only can be. We have all the conditions, new technologies and all possible gadgets to reach the most distant places of the globe and experience the things we cannot feel in a huge soulless city. The only thing that can stop these traveling enthusiasts is lack of money. But even in this case our modern world can suggest several decisions and one of them is to use Expedia.com that can help you to travel cheaply and save a lot.
About the company. Expedia is an on-line travel agency that is owned and controlled by Expedia, Inc. This agency books airline tickets, hotel rooms, provides car rental, a huge selection of cruises, entertainment programs, adventure tours, cruises, vacation packages and much more other travel attractions. This website was developed and created by two people: Rich Barton and Lloyd Frink. It was their idea to launch such and Internet-based service that would allow people to book and reserve sitting in their bedroom and save a lot by getting some perfect vacation packages.
Expedia reviews. Since the moment of introduction of Expedia, the company has been receiving a huge number of both negative frustrated reviews and customer testimonials. On the one side, in 2006 the company was even awarded with a Webby Award for the best service provided by a travel website and one more award for the innovative methods applied by the company. Besides, the company got the positive American Customer Satisfaction Index that meant the acknowledgement of the company by the customers. However, on the other side, there have been a lot of complaints filed against the company and its unreliable services. And in these complaint people state that the customer service of Expedia is much to be desired and it is very difficult to solve some troubles if they appear.