Ikea Products
October 4th, 2007 at 11:29 pm (Uncategorized)
Looking for cheap and still good consumer store you will probably go to Ikea. But you have to keep in your mind that you get what you have paid for. And if the cost is not high, actually very low, you should remember that it is doubtful whether the products will meet and exceed your expectations.
Ikea products quality.
The quality of the appliances provided by Ikea is really much to be desired. These Ikea products are cheap because they are cheaply made somewhere in China or any other country but the USA. There even comes a thought that they may be toxic. Some Ikea products smell when they get hot even if they are destined for it. Some items like furniture just fall apart like a cake or something. All the parts of furniture just do not function as they are supposed to do having some manufacturing defects.
Lack of customer service.
The salespersons in Ikea stores are usually inept and rude with their customers. The client service telephone line representatives are just the same and all you can get on the phone is no help and run-arounds. So, it can be said that there is no customer service at Ikea at all. When you have some troubles with their products and you are trying to get a refund, an exchange or at least some help with it, it seems like nobody there wants to cooperate, solve the issue and get it right.
Excessive shipping costs.
The shipping costs for Ikea products are exorbitant. It is not rare that the shipping cost can be significantly more than the cost of the item itself. Maybe that is the way Ikea is trying to gain their profits by keeping the cost of the products really low, attracting customers and then making them up for it on shipping.